Frequently Asked Questions

Navy Pier is located between Illinois and Grand Avenue at 600 E. Grand Avenue, Chicago, Illinois 60611.

Navy Pier opens daily at 11 a.m. but closing times vary by season. Navy Pier is closed on Thanksgiving and Christmas. See our Hours & Admission. Posted operating hours apply to most retail shops, food court, attractions, Centennial Wheel and outdoor amusement rides.

We encourage Navy Pier guests to contact full-service restaurants, dining cruises, sightseeing boats and theaters regarding their extended operating hours.

There is no admission fee to enter Navy Pier. Attractions and public shows within Navy Pier may have admission prices, and current pricing can be obtained from each individual attraction’s box office or website.

Navy Pier’s Youth Escort policy is in effect Fridays, Saturdays and Sundays for patrons under the age of 18. Click here for details.

Navy Pier offers a variety of sit-down restaurants and a food court to satisfy any palate. Navigate to the menu and browse under Eat, Drink & Play for a listing of full service restaurants, quick service restaurants, food court and seasonal dining options.

Yes, at certain points on the Pier. Navy Pier currently provides free Wi-Fi access in the food court seating area and in the new food experience. The interiors of the Aon Grand Ballroom and Festival Hall also have Wi-Fi access that can be established for meeting and trade show attendees on an event basis. Please contact your event planner or show management for more details.

Summer Fireworks are every Wednesday and Saturday from Memorial Day through Labor Day. Additional shows may be added throughout the year. Click here for the full Fireworks schedule.

Navy Pier typically allows leashed dogs in outdoor common areas only, unless signs dictate otherwise. Only service animals are permitted inside Navy Pier. Service animals, as defined by the Americans with Disabilities Act (ADA), are any guide dog, signal dog or other animal individually trained to provide assistance to an individual with a disability.

Yes; a limited number of lockers are available in the Family Pavilion, near Entrance 1, and near Entrance 2. Lockers may be rented with a credit card and cost $7 for standard (13”x8”x17”); $10 for extra-large (22”x14”x21”); and $15 for jumbo (22”x14”x29”).

There are no stroller rentals at this time.

Navy Pier offers groups of 20 or more discounted tickets to the Ferris Wheel and outdoor rides in Pier Park. Other benefits exclusive to groups include Food Court Certificates. Contact a Group Sales representative here.

Please email navypierinfo@navypier.org to request brochures.

The Lost and Found reporting location is the Guest Services desk directly inside the west front entry doors to Navy Pier. Please note that many tenant locations within the Pier maintain their own lost and found collection area. If you have an idea of where you were at the time of your loss, it’s always best to check first with that location before going to the Guest Services desk.

Navy Pier has partnered with Chicago tech startup crowdfind to digitize the lost and found process. Search through the virtual lost and found bin, a visual inventory of found items. If you cannot locate your lost property, submit a general claim to make Navy Pier staff aware the item is missing. Tangible items will be held for 30 days, at which time it is donated to charity if unclaimed. Access the virtual lost and found.

No. Navy Pier, Inc. (NPI) is a 501(c)(3) not-for-profit corporation established in 2011 to maintain Navy Pier as a historic public landmark and to facilitate the redevelopment of Navy Pier in accordance with reform legislation passed by the Illinois General Assembly in 2010 (Public Acts 096-0898 and 096-0899).

We receive a large number of requests for information in connection with student projects, and unfortunately, cannot respond to each one individually. We suggest reading Navy Pier’s history or contacting the Chicago History Museum for information on Navy Pier that dates prior to 1995.

Nearly 9 million people visit Navy Pier annually, making it the most visited attraction in Illinois and the Midwest.

More than 60% of Navy Pier guests live in the City of Chicago or the greater Chicago metropolitan area.* In 2013, this totaled upwards of 5.34 million guests from the Chicagoland area who have visited Navy Pier, or about 67% of the 7.95 million people living in the city or surrounding suburbs according to the most recent U.S. census.

*based on 2013 independently-conducted research of Navy Pier guests

Enter your email address and click Sign Up using the form at the bottom of this page, and every other page on the website.

Email us at navypierinfo@navypier.org or call us at 1-312-595-PIER (7436). A Guest Services representative is available daily by phone during Navy Pier’s operating hours.

The Centennial Wheel currently operates from 11am – 9pm Sunday -Thursday and 11am – 10pm on Friday & Saturday. The new wheel is air conditioned and heated during the summer and winter months.

Seasonal Pier Park rides, including the Carousel, Tea Cups, and Light Tower Ride operate weather-permitting from late spring through early fall. To inquire about the operational status of our additional Pier Park rides, please call our Guest Services team at 1-312-595-PIER (7436).

Parking at Navy Pier is easy and convenient with two on-site parking garages, West Garage and East Garage located at 600 E. Grand Avenue. The garages are connected to the Pier and can accommodate 1,500 vehicles. There is a flat rate parking fee seven days a week. Find more detailed information and current parking rates here.

Parking is a flat rate fee. Click here for the current rates.

Visit the Parking page for a listing of discounts and promotions.

Navy Pier does not provide bus or motor coach parking on-site. Please visit choosechicago.com for more information about motorcoach parking options.

The Navy Pier East and West Garages are open 24 hours. Rates are valid for a 24-hour period starting from the time stamped on the ticket when the car entered the garage. Cars parked beyond the 24 hours will be charged the next day’s rate. Contact the parking garage at 1-312-595-5072 or more information.

The East Garage (located past the West Garage), with a maximum height clearance of 7’9,” can accommodate oversized trucks and vans. The maximum height in the West Garage is 6’3”.

Do not enter the parking garages. Proceed to the dedicated motorcycle parking area located at Entrance 1 (just past the West Garage) next to valet.

CTA bus #124 connects Navy Pier with Union/Ogilvie Stations and Millennium Station; CTA bus #29 connects Navy Pier with LaSalle Street Station and Millennium Station. Visit www.rtachicago.com to access the RTA trip planner to find your best way to Navy Pier.

The Ventra machine located in the Family Pavilion offers pay-as-you-go and day pass options.

The CTA provides five buses that serve Navy Pier daily. These are #29 State, #65 Grand, #66 Chicago, #124 Navy Pier (from Union/Ogilvie Stations) and the #2 Hyde Park Express (during weekday rush hours only).

Navy Pier makes a concerted effort to make the Navy Pier complex accessible to all guests. All levels are accessible by elevators. See Accessibility for more information.

Wheelchairs are available at the Guest Services Desk located inside the main entrance to Navy Pier on a first-come, first-served basis. A valid driver’s license, state ID or military ID is held at Guest Services in exchange for the rental of the wheelchair. See Accessibility for more information.

Service animals are permitted inside Navy Pier. Service animals, as defined by the Americans with Disabilities Act (ADA), are any guide dog, signal dog or other animal individually trained to provide assistance to an individual with a disability. Service animals are working animals, not pets. See Accessibility for more information.

Paratransit services can drop off and pick up passengers from several locations on Navy Pier, including the front main entrance of Navy Pier, on the north dock at the Family Pavilion entrance, and Entrances 1 and 2. All locations are equipped with ramps.

For more information about accessibility, see Guest Services and Accessibility.

Navy Pier, Inc. publishes current openings, including full-time, part-time and seasonal positions and internships online. See Careers for details. Prospective applicants should also contact each individual business on Navy Pier regarding their own employment opportunities.