Location
Location & Parking
Navy Pier’s Festival Hall is located at 600 E. Grand Ave. Paid parking is available in the West Garage.
Public Transportation
The CTA provides five bus lines serving Navy Pier daily. These are #29 State, #65 Grand, #66 Chicago, #124 Navy Pier (serving Metra lines from Millennium Station, Ogilvie and Union Stations) and #2 Hyde Park Express (during weekday morning and evening rush hours only). All buses are equipped with bike racks and are ADA accessible.
Rideshare
Rideshare users with Uber and Lyft are encouraged to make use of Navy Pier’s designated rideshare pick-up and drop-off areas, located at the main entrance of Navy Pier (west), Middle Parking Circle (central), and East Parking Circle (east). We recommend using the Middle Parking Circle for the most convenient location to Festival Hall.
Please give yourself enough time to walk down the pier and through security of the event.
Fan Code of Conduct
We are committed to creating a safe, respectful, inclusive, and enjoyable experience for everyone. We ask that your conduct contribute to everyone’s enjoyment of the event, be legally appropriate and not be offensive or abusive to others. For your safety and comfort, unacceptable conduct is subject to ejection and includes, but is not limited to, the following:
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Use of foul, threatening, offensive or abusive language or gestures
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Discrimination, bullying or hate that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, national origin, ethnicity, sexual orientation, gender, age, ability, physical appearance or other
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Harassment, including unwelcome or hostile behavior, physical contact, or sexual attention
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Fighting or any other type of violence
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Wearing or using clothing, signs, and banners which are offensive in nature.
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Intoxication or impairment due to alcohol/cannabis or consumption of illegal substances
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Throwing objects or interfering with the progress of the event
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Being in possession of alcohol not purchased inside the venue
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Being in possession of weapons, illegal substances, or any other prohibited items
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Unpermitted access and breaching perimeters to the venue, VIP areas or other restricted areas
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Any other conduct that may be deemed by Security or Venue Management to be inappropriate or which may adversely affect the safety of persons or property, or disruption of the event
Contact Us
Need more info? Email us at:
Our customer service team will respond as soon as they are able to.
**Be sure to read the Event Info page thoroughly. Due to the high volume of messages we receive, we may not be able to respond to your email if your question is already answered on our website.