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Tips for a Great Visit

Fifth Third Bank Winter WonderFest

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To make your time at Fifth Third Bank Winter WonderFest even more enjoyable, take advantage of these helpful tips when planning your visit. Tickets to Fifth Third Bank Winter WonderFest go on sale Thursday, November 8, 2018! Buy your tickets in advance online for special savings. 

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  • Buy tickets in advance online and skip the ticket line!
  • Review the height, weight and other restrictions for each of our rides to help set expectations for young children.
  • Visit on weekdays or in the mornings to take advantage of lighter crowds.
  • Learn about your transportation options, including onsite and offsite parking, public transportation, and the FREE Navy Pier trolley.
  • Ensure that all guest under the age of 18 are accompanied by a parent or legal guardian. For the safety and security of all our guests, Navy Pier’s Youth Escort Policy will be in effect throughout Winter WonderFest.
  • Pack lightly to expedite your entrance, as bags are subject to inspection.
  • Wear socks if you plan to skate on the ice skating rink, and wear tennis shoes if you plan to play on the Ice Peaks Climbing Walls.
  • Take advantage of coat check, available near the main entrance ($4 per coat). Sorry, coat check cannot accept any valuables such as purses, cameras, book bags, etc.
  • Make a plan if you get separated! Upon entry, pick a meet-up point such as the Guest Services desk inside Fifth Third Bank Winter WonderFest. Parents may also place their cell phone number in their child’s pocket or write it on their wristband so that our friendly Guest Services representatives can reconnect any separated parties.
  • If you’ve purchased tickets online, bring your confirmation number in case you have any ticket questions or need assistance.

Questions about Fifth Third Bank Winter WonderFest?

A Guest Services representative will be available to answer your questions at 312-595-5155. The operator is available during Pier operating hours. If after hours, leave a message with your name and phone number and your call will be returned within 24 hours.


All event details subject to change


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