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COVID-19 Operations Updates

Our Pier Pledge

As the People’s Pier, Navy Pier has and always will prioritize the health, safety and well-being of its staff, partners and guests. We will continue to do everything in our power to make each individual feel safe and comfortable while visiting the Pier.


Navy Pier has and continues to adhere to COVID-19 safety guidance provided by the City of Chicago. Following the City’s implementation of Phase 5 (full reopening) on Friday, June 11, Navy Pier will no longer be requiring face masks on site. However, face masks are still welcome and encouraged based on the comfort level of each guest.

In alignment the City’s Phase 5 recommendations, Navy Pier will also lift capacity limitations and social distancing guidelines across the Pier.

Stringent cleaning practices will continue to be enforced by staff and the 80+ hand sanitzer stations will remain accessible to the public throughout the Pier.

Please note, the City’s guidance is based on the status of COVID-19 cases in Chicago and may change/reverse at any time.

The Pier will update its safety measures accordingly.

Navy Pier has gone above and beyond to ensure that its safety practices are of the highest standard. The organization recently earned the GBAC STAR Facility Accreditation, the cleaning industry’s gold standard accreditation for outbreak prevention, response and recovery, from the Global Biorisk Advisory Council, a division of ISSA—The Worldwide Cleaning Industry Association. The accreditation involved a comprehensive 20-element review process and thorough evaluation of the Pier’s facilities, cleaning procedures, staff training practices and more.

Navy Pier has also partnered with NTT Corporation, City Tech Collaborative and a consortium of other leading technology and design partners to implement a Smart Solutions pilot program, which will leverage a data-driven approach to enhance Navy Pier’s guest experience and existing safety measures.

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About Navy Pier

More Than You Imagine

Navy Pier is the People’s Pier, Chicago’s lakefront treasure, welcoming all and offering dynamic and eclectic experiences through partnerships and programs that inspire discovery and wonder.

Since its reopening in 1995, more than 180 million guests have come to enjoy the Pier's 50 acres of unparalleled attractions and experiences. In 2020, Navy Pier continues to evolve into an accessible, year-round centerpiece for Chicago’s diverse arts and cultural treasures.

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1-800 595-PIER (7437)

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