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COVID-19 Operations Updates

Our Pier Promise

As the People’s Pier, Navy Pier has and always will prioritize the health, safety and well-being of its staff, partners and guests. We will continue to do everything in our power to make each individual feel safe and comfortable while visiting the Pier, especially now as we adjust to our new norm.

Employees have been provided with guidance on individual health and safety measures and will receive ongoing training as new information becomes available from the Centers for Disease Control and Prevention (CDC) and health leaders at the state and local level.

As part of our augmented efforts, we have employed stringent cleaning measures and safety practices to support the health and wellness of those at the Pier. We are utilizing electrostatic anti-microbial spray treatments and sanitizing high-touch surfaces, common areas and Pier-wide attractions after each use with a disinfectant that is of the same quality found in healthcare facilities. We are implementing strict physical-distancing measures, limiting the number of guests in confined spaces at a given time, and enforcing strict guidelines for face masks and temperature screenings of Navy Pier employees. Guest Experience staff are required to wear face masks and gloves at all times. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death.

By visiting Navy Pier, you voluntarily assume all risks related to exposure to COVID-19. All guests over the age of two visiting Navy Pier are required to wear face masks covering the nose and mouth throughout their visit. Bring and wear your own face masks or coverings to limit exposure to and spreading of infection. Accommodations may be made on a case-by-case basis for persons with disabilities, health concerns, religious restrictions, or other circumstances that Navy Pier’s discretion warrant a modification of this face mask requirement. Any guest without a mask will be able to purchase one at the Pier. We will continue to modify our procedures as necessary.

Be Safe Chicago Phase 4 3x3 1


  • Navy Pier parking garages (adjusted to a $29 flat rate)
  • Fifth Third Bank Family Pavilion: Retail Shops and Food Experience
  • Crystal Gardens
  • Miller Lite Beer Garden
  • Polk Bros Park
  • Polk Bros Park Fountain
    • Operating hours: 10 a.m.- 6 p.m. (subject to change)
    • Max capacity of 100 guests
    • Guests must wear face masks when not in the water
    • Please do not lean on or touch barricades
    • If you or your child are unable to social distance, please refrain from entering the fountain area

  • Peoples Energy Welcome Pavilion
  • North and South Dock
  • Select cruises and tour boats
  • Navy Pier East End Plaza
  • Select free programs

Hours of operation are:

  • Sunday-Thursday: from 10 a.m. to 10 p.m.
  • Friday & Saturday: from 10 a.m. to 12 a.m.

These may vary per establishment.

Please note: Centennial Wheel, Pier Park attractions, Chicago Shakespeare Theater, Chicago Children's Museum, and IMAX at AMC Theater will remain closed until further notice. All summer Fireworks shows are canceled.

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Through COVID-19

Support Our Small Business Pier Partners

Support Our Small Business Pier Partners

The People’s Pier wouldn’t be what it is without the many locally-owned, small businesses. During these trying times, we invite you to discover how the community can rally around and support our small business partners virtually.

Support Our Small Business Pier Partners
Zoom in Pier-Style

Zoom in Pier-Style

Show your Chicago pride by using these Navy Pier backgrounds during your next Zoom conference call.

Zoom in Pier-Style
Stay Connected with Virtual Experiences

Stay Connected with Virtual Experiences

While Navy Pier may be closed to the public right now, our on-site partners have created awesome digital ways to stay connected and experience the Pier virtually.

Virtual Experiences
Support our Pier Partners

Support our Pier Partners

Please join us in helping our Pier Partners during this time of public closures, social distancing and self-quarantine. Purchase a gift card to any of our delicious onsite Pier establishments.

Support Our Pier Partners

About Navy Pier

More Than You Imagine

Navy Pier is the People’s Pier, Chicago’s lakefront treasure, welcoming all and offering dynamic and eclectic experiences through partnerships and programs that inspire discovery and wonder.

Since its reopening in 1995, more than 180 million guests have come to enjoy the Pier's 50 acres of unparalleled attractions and experiences. In 2020, Navy Pier continues to evolve into an accessible, year-round centerpiece for Chicago’s diverse arts and cultural treasures.

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Navy Pier

1-800 595-PIER (7437)

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